Exchange & Refund Policy
Shipments are allowed to be opened.
shipping fees is required before shipping
Miyoko has 24h return policy.
Material: Stainless steel, not Water neither perfumes nor any chemicals proof.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the airway bill or proof of purchase.
Kindly note that in case of return with no damage or defect in your order, you will be charged for the return fees ( depends on your location ) deducted from the item's price, transferred to you after receiving and checking the item in our warehouses.
You can always contact us for any return, exchange or question via one of the following channels:
- Facebook messenger
Damages and issues
Please inspect your order after reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right, you will get our respond within 24hrs .
Exchanges
The fastest way to request an exchange is to contact us via one of the following 3 channels
Please choose only 1 of the previous options to avoid request duplication .
attached with live and recent photos of the items you have already received and packaging as well .
Our respond for your return or exchange request will be around 24 hours, we will notify you whether your request is approved or not by the same way you contacted us.